What Is an AI Interviewing Platform?

A founder’s honest breakdown of what it is, how it works, and why it matters right now.

Let me be direct with you: most people using the phrase “AI interviewing platform” don’t fully know what they mean by it.

Recruiters use it to describe chatbots. Candidates hear it and assume they’re about to be interrogated by a robot. Investors throw it around in decks. And somewhere in the middle, hiring teams are left wondering if this thing actually works or if it’s just another piece of software that looks impressive in a demo and disappoints in production.

I’ve been building in this space for a while now, and I think it’s worth slowing down and actually defining what an AI interviewing platform is, and more importantly, what it should do.

The Simple Version

An AI interviewing platform is a technology layer that sits between a job application and a human hiring conversation. Instead of a recruiter spending 30 minutes on a phone screen with every candidate, the platform conducts an intelligent, structured interview, via text, voice, or video, and returns a rich summary of what it found.

But here’s what separates a real AI interviewing platform from a glorified form: it listens. It adapts. If a candidate says they’ve led cross-functional teams, a good platform follows up with, “Tell me about a time when that got complicated.” It doesn’t just collect answers, it probes for depth.

That’s the difference between an interview and a questionnaire.

What It Actually Does

At its core, an AI interviewing platform does five things:

• Screens candidates at scale, without requiring a human on the other end

• Asks structured, job-relevant questions that are consistent across every candidate

• Adapts dynamically based on what the candidate says, not a rigid script

• Surfaces insights: communication patterns, confidence signals, skills evidence, potential red flags

• And most importantly, delivers a clean summary to the hiring team so they walk into the next conversation already informed

What it does not do, and what I’d push back hard on if you hear someone claim otherwise, is make the hire for you. The best AI interviewing platforms are decision-support tools, not decision-making tools. There’s a meaningful difference.

Why This Matters Right Now

Entry-level hiring is at its weakest point in more than a decade. The job market is flooded with applicants, and hiring teams are understaffed. The average recruiter today is managing more open roles, more applications, and more pressure to move fast, all at the same time.

That’s not a technology problem. That’s a structural one. But AI interviewing platforms solve a real piece of it: the volume bottleneck.

When a company posts a role and gets 800 applicants, nobody is giving all 800 a fair shot. That’s just reality. An AI interviewing platform creates a level playing field. Every candidate gets asked the same quality questions, and every response gets the same level of analysis. No bias from a recruiter who’s already made a snap judgment from a resume format or a school name.

At RightMatch AI, we built our platform around one belief: the best candidate doesn’t always look the best on paper. What an AI interviewing platform can do, when built thoughtfully, is reveal what a resume never could.

The Questions Worth Asking

If you’re evaluating AI interviewing platforms for your team, here are the questions I’d push on:

• Does it adapt to what the candidate says, or is it running a fixed script?

• Can I see exactly what it asked and why, or is it a black box?

• How does it handle bias? Has it been audited for disparate impact?

• What does the candidate experience actually feel like? Does it respect their time?

• What does the output look like? Is it actionable, or just data noise?

These aren’t trick questions. They’re the baseline for anything worth deploying.

The category is real. The technology is ready. The question is whether the companies building it are serious enough about getting the human layer right.

We’re trying to be.

— Sterling Smith

Founder & CEO, RightMatch AI

If this resonated, forward it to someone in hiring who needs to hear it. And if you’re curious what an AI interview actually looks like in practice, visit rightmatch.app.