How a small staffing team stopped letting roles fall by the wayside.
John Usher directs talent acquisition at PSI, an IT and professional services consulting and staffing firm in Columbus, Ohio. His recruiters now reach more candidates, faster — and take on roles their bandwidth used to rule out.
Hear it from John.
John Usher walks through what changed for PSI's recruiting team after they put RightMatch in front of their req load.
More open reqs than hours to work them.
PSI recruits for clients across many industries — IT and non-IT, contract, contract-to-hire and direct hire — alongside internal consulting projects. John's team is small, and every open req competes for the same finite recruiter hours.
He came looking for something specific: shorten the time it takes to find candidates and match them to the right client positions. Help with screening. Identify the right people faster. And let his recruiters get to more candidates than the day allowed.
Every req pre-screened before a recruiter touches it.
PSI now runs a great deal of its open positions through RightMatch. Recruiters log in to candidates who have already been assessed — resumes scored, interviews recorded, technical screens done.
Questions that land
RightMatch builds the screening assessment from the job description — and the questions come back accurate enough that there's little to rewrite or reconfigure.
Scored candidates, off the bat
Recruiters use the scoring system to find the strongest resumes immediately, instead of reading their way down a pile.
Interviews already on tape
No more recording interviews and routing them for approval — the interview is taken, assessed, and waiting to be watched.
From job description to client submittal.
The assessment is generated from the job description — questions ready with minimal editing.
Applicants take the interview and any technical screening on their own time.
Log in, sort by score, watch the interviews that matter. No scheduling required.
If they're good, they're ready to submit after one short call.
The req they almost didn't work.
A client needed a data center estimator — a specialized search that, on bandwidth alone, PSI likely wouldn't have had the capacity to take on. With RightMatch fast-tracking the applications and interviews, the team worked it anyway.
It closed as a placement worth more than $25,000 in fees — revenue that simply wouldn't have existed under the old process.
A small team, more production.
By the time a candidate reaches a PSI recruiter, they've already been assessed — and sometimes technically screened. If they're strong, one short call is all it takes before they go out to the client.
A support team that goes above and beyond.
John calls the RightMatch team another shining point of the product — willing to help with any issue on the platform, and just as willing to work through strategy: how PSI can make RightMatch run more efficiently for the way they staff.
"I'm really impressed by the RightMatch support team. Those guys do a really great job."John Usher · Director of Talent Acquisition, PSI
I'd recommend RightMatch to any staffing agency with positions falling by the wayside because of bandwidth — especially if you have a small team like ours.
Work every req you win.
See how staffing and recruiting teams use RightMatch to increase production without adding headcount. Book a 20-minute walkthrough.