
Anna Ureño-Villalba leads people operations across all 12 — from hourly, on-site warehouse roles to senior remote hires. She started as a team of one; backed by RightMatch, that team is now small, mighty and growing.
Anna Ureño-Villalba walks through what changed for Saltbox's People team after adopting RightMatch.
Anna leads people operations at Saltbox — the flexible-warehouse and logistics company built for product and e-commerce brands. When she started, she owned the entire employee lifecycle alone: hiring, onboarding, performance management, engagement, reviews, benefits and offboarding, across all 12 locations.
With roughly a quarter of those locations hiring at any given time, applications piled up fast. And Saltbox hires two very different kinds of people — hourly, on-site warehouse staff and senior, remote specialists supporting each location. Anna was pulled in both directions, and needed to move faster without flattening what made each role unique.
Anna told the RightMatch team her current process and her pain points — and the setup was tailored to them. The same platform now handles an hourly warehouse associate and a director-level remote hire.
Custom questions for every role, with the option to turn Mira — RightMatch's AI screener — on or off depending on the hire.
Add a welcome video so candidates feel invited, with follow-ups and text outreach built in — for hourly and senior hires alike.
Connected to Greenhouse from day one, then a deeper integration brought everything from RightMatch into Greenhouse — so hiring managers and the wider company see it all without ever leaving their ATS.
The People team sets up RightMatch interviews for on-site and remote roles. Hiring managers stay out of scheduling, yet still get far richer pre-screen context on every candidate before they meet them in person.
The hiring manager runs the interviews through RightMatch themselves and sets them up — moving as fast, or as carefully, as they want, depending on the time they have.
In Denver, a hiring manager used RightMatch to fill an on-site operations lead — a senior role that required real experience and a full interview process, not an entry-level hire. It came together in under two weeks. Both Anna and the manager were surprised it moved that fast.
When Saltbox needed RightMatch to fit their specific team, industry and quirks, the team listened — and stuck with them through the Greenhouse rollout, taking real care in the back-and-forth to get the integration right.
"Scott and Sterling and the team are there to listen. They might not have a solution then and there — but they'll help you find it."Anna Ureño-Villalba · People Operations Business Partner, Saltbox
We needed something that could help us hire faster — but also be unique to each of the roles we were hiring.
From hourly warehouse roles to senior remote hires — see how RightMatch can fit your process. Book a 20-minute walkthrough with our team.