Revolutionizing recruitment with AI, impacting 100M careers by 2035 through fair and innovative hiring.

The candidate holds a degree in Telecommunications-Business, providing a relevant background.

The candidate has extensive experience in business development and sales, totaling 15 years, but lacks specific cold calling experience.

The candidate possesses strong communication and sales skills, which are crucial for the role.

Sales Development Representative (SDR)

B OB H AEFKE

Business Development Specialist

Information Security Advisor

Senior Business Development Associate

Operations Supervisor

Client Development

Sales and Negotiation

Management

Team Leadership

Decision Making

Channel Management

Problem Solving

Operation Skills

Verbal and Written Communication



B OB  H AEFKE   
  
  Woodstock,   GA   3018 9   •   ( 404)  - 542 - 6204 •   bhaefke@comcast.net   
Professional Summary   
Dynamic and results - driven professional with extensive experience in sales, client relationship management, and  
operational leadership. Adept at building strong customer connections, streamlining team processes, and  
consistently exceeding performance targe ts. Recognized for strategic thinking, effective communication, and a  
commitment to delivering exceptional business outcomes.   
Skills   
•   C lient  Development   
  
  
•   Sales and Negotiation   
  
•   Management   
  
  
•   Team Leadership   
  
•   Decision Making   
  
  
•   Channel Management   
  
•   Problem Solving   
  
  
•   CRM   
  
•   Operation Skills   
  
  
•   Verbal and Written Communication   
  
Work History   
Business Development Specialist, 2020 - 2025   
NPI, LL C   - Atlanta , GA   
•   Outbound prospecting for C - level and VP level IT and procurement contacts within Fortune 1000 companies.    
  
•   Arrange and confirm initial presentation with RVP for their qualified contacts. Manage CRM and continually    
update and build decision making hierarchy with assigned region.    
  
•   Work with Regional VPs to build book of clients and revive dormant accounts for NPI IT benchmarking    
products and services.    
  
•   Follow - up on inbound marketing by requalifying leads to fit within company Ideal  C ustomer  P rofile  ( (ICP)  
definition.   
Business Development Specialist , 2014 to 2019     
NanoLumens   –   Atlanta, GA   
  
•   Generated qualified B2B leads through outbound  prospecting efforts targeting AV integrators, design firms ,   
and   enterprise clients.   
  
•   Utilized Salesforce CRM to manage sales pipeline, track outreach activity, and ensure accurate reporting for  
leadership review.   
  
•   Collaborated with marketing and technical teams to tailor sales presentations and proposals to client specific  
needs.   
  
•   Scheduled and supported client meetings and product demos, resulting in a higher conversion rate of leads to  
active deals.   
  
•   Consistently met or exceeded monthly lead generation and sales appointment targets within high - performance  
sales environments.   

Information Security  Advisor,   2012 to 2014     
Dell  SecureWorks   –   Atlanta, GA   
•   Delivered consistent, high - quality customer service by guiding clients through issue resolution workflows and  
clearly communicating available solutions.   
  
•   Generated clear and professional service summaries to document client concerns, outline actions taken, and  
support SLA performance reporting.   
  
•   Monitored, prioritized, and coordinated incoming service requests using internal ticketing tools, ensuring  
timely handling and team alignment.   
  
•   Accurately entered and updated client data and case histories to support operational compliance, audit  
readiness, and reporting accuracy.   
Senior Business Development Associate ,   2011 to 2012     
PointClear   –   Atlanta, GA   
•   Served as the primary liaison between potential clients and sales executives, ensuring warm handoffs and  
alignment of messaging.   
  
•   Monitored campaign performance and lead funnel progression to identify follow - up opportunities and re - 
engagement prospects.   
  
•   Delivered personalized outreach using call scripts, email templates, and targeted messaging to nurture long - 
term relationships.   
  
•   Assisted in refining outbound strategies by providing feedback on  client   behavior, conversion trends, and  
objections encountered during outreach.   
Operations Supervisor , 200 9   to 20 11   
PointClear   –   Atlanta, GA   
•   Managed a team of sales development associates, setting performance benchmarks and driving outbound  
efforts that supported revenue growth for B2B clients.   
  
•   Oversaw day - to - day sales operations, ensuring timely execution of outreach campaigns, accurate CRM  
updates, and adherence to client engagement protocols.   
  
•   Analyzed lead conversion data and sales metrics to identify areas for improvement, adjust strategies, and  
report on campaign success to senior leadership.   
  
•   Maintained documentation of performance metrics, campaign activity, and compliance standards to support  
internal reporting and client audits.   
Education   
Telecommunications  -   Business, 1985     
Indiana University   –   Bloomington,  IN   
  
  
  

  
  

Job Title: Software Developer 
Job Description: 
We are seeking a dedicated and enthusiastic Software Developer to join our dynamic  
team. In this role, you will be responsible for designing, creating, and maintaining  
software applications that meet the needs of our clients and customers. Your primary  
focus will be to ensure the smooth functioning of our software systems and deliver top- 
quality software solutions.  
Responsibilities: 
1. Collaborate with other software developers, business analysts, and software  
architects to plan, design, develop, test, and maintain web and desktop-based business  
applications. 
2. Assist in the collection and documentation of user's requirements, development of  
user stories, and estimates. 
3. Prepare reports, manuals and other documentation on the status, operation, and  
maintenance of software. 
4. Design, develop, and unit test applications in accordance with established standards. 
5. Package and support deployment of releases. 
6. Developing, refining, and tuning integrations between applications. 
7. Investigating and developing skills in new technologies. 
Qualifications: 
1. Bachelor’s degree in computer science, software engineering, or a related field. 
2. Proven experience as a Software Developer or related role. 
3. Familiarity with Agile development methodologies. 
4. Strong proficiency in Java, C++, and Python.

Test Job

The candidate has a relevant educational background with an MBA in Marketing from a reputable university.

The candidate has extensive experience in marketing with a total of 11.5 years in marketing roles, including 7 years as a Marketing Manager, although the roles do not specify B2B marketing or leading teams, which are high priorities.

While the candidate possesses strong skills in digital marketing, brand management, and content strategy, there is no mention of pipeline ownership experience, proficiency with CRM/MAP such as Salesforce or HubSpot, or experience in integrated demand generation.

Marketing Director — RightMatch AI

About RightMatch AI RightMatch AI automates first‑round interviews so hiring teams meet only pre‑qualified candidates in minutes . We bring enterprise‑level interview intelligence that enables structured interviews and delivers actionable insights to improve hiring decisions . Our AI‑powered analysis is designed to eliminate bias and focus on qualifications for a more equitable process . We’re on a mission to revolutionize recruitment and positively impact 100M careers by 2035 . We offer solutions for interview workflow management and capturing hiring conversations, and job seekers can upload resumes, practice with mock interviews, add a video cover letter, and track progress .

Role Own our go‑to‑market strategy, brand, and demand engine to accelerate adoption with talent leaders and recruiting teams. You’ll set strategy and budget, lead a small cross‑functional team and agencies, and partner with Sales and Product to hit pipeline and revenue goals. This role blends strategic narrative building with hands‑on growth execution.

What You’ll Do

Build annual/quarterly marketing plans and budgets tied to pipeline, revenue, and CAC/LTV targets.

Lead integrated campaigns across paid search/social, SEO, content, webinars, ABM, events, and partnerships.

Own positioning, messaging, and launches; deliver sales enablement (decks, battlecards, case studies).

Drive website strategy and CRO; scale high‑intent acquisition and nurture programs (email/lifecycle).

Stand up ABM for key accounts and field programs aligned to enterprise recruiting use cases.

Establish dashboards for funnel health and attribution; run a structured testing roadmap (A/B, MVT).

Grow brand and thought leadership; manage PR/analyst relations and executive communications.

Hire, coach, and manage agencies; own MarTech, data hygiene, and compliance (GDPR/CCPA/CAN‑SPAM).

What You’ll Bring

8+ years in B2B marketing (SaaS preferred), including 3+ years leading teams; pipeline ownership experience.

Depth in integrated demand gen, digital acquisition, content strategy, and product marketing.

Proficiency with CRM/MAP (Salesforce or HubSpot; Marketo plus) and analytics/attribution tools (GA4, BI).

Experience with ABM and field marketing; HR/TA buyer experience is a plus.

Strategic storyteller, data‑driven operator, and strong cross‑functional influencer.

Success Metrics (12 Months)

Marketing‑sourced and influenced pipeline/revenue targets achieved.

Improved CAC payback and LTV/CAC; channel ROAS to plan.

Conversion gains across MQL→SQL→Opportunity→Closed Won.

Growth in direct traffic, branded search, PR/analyst coverage, and SOV quality.

SEO ranking/traffic improvements, email engagement lift, and event ROI.

Hiring Details

Location: Remote/hybrid; occasional travel for events and team onsites.

Tools you’ll likely use: Salesforce/HubSpot, GA4, Looker/Power BI, Webflow/WordPress, Ahrefs/SEMrush, Google Ads, LinkedIn, and experimentation/personalization platforms.

Compensation: Competitive salary, equity, and benefits commensurate with experience.

Marketing Manager Test 

Marketing Director

ScottTest Poniewaz

Marketing Manager

Senior Marketing Coordinator

Marketing Associate

Digital Marketing

Brand Management

Data Analysis

Project Leadership

Content Strategy

Tools & Platforms

Experience with ABM and field marketing preferred

ScottTest Poniewaz

Marketing ManagerSeattle, WA 98101 | (206) 555-0123 | scott.poniewaz@gmail.com | linkedin.com/in/johnathancaldwell



Professional Summary

Dynamic and results-driven Marketing Manager with over 8 years of experience in developing and executing innovative marketing strategies that drive brand awareness and revenue growth. Skilled in digital marketing, content creation, and cross-functional team leadership. Proven track record of increasing customer engagement by 35% through data-driven campaigns and creative problem-solving. Seeking to leverage expertise in a forward-thinking organization to achieve strategic marketing goals.



Core Competencies

Digital Marketing: SEO, SEM, Social Media Advertising, Email Campaigns

Brand Management: Positioning, Messaging, Visual Identity Development

Data Analysis: Google Analytics, Tableau, Market Research, KPI Tracking

Project Leadership: Cross-Functional Collaboration, Budget Management, Campaign Execution

Content Strategy: Copywriting, Content Calendar Planning, Storytelling

Tools & Platforms: HubSpot, Salesforce, Adobe Creative Suite, Hootsuite



Professional Experience

Marketing Manager

Starbucks Corporation – Seattle, WAJune 2018 – Present

Spearhead end-to-end marketing campaigns for seasonal product launches, resulting in a 20% increase in quarterly sales across digital and in-store channels.

Manage a team of 10 marketing professionals, fostering a collaborative environment to execute multi-channel strategies including social media, email, and paid advertising.

Develop and monitor annual marketing budgets of over $1.5M, optimizing spend to achieve a 15% reduction in cost-per-acquisition through targeted digital ads.

Utilize Google Analytics and Tableau to track campaign performance, delivering actionable insights that improved customer retention by 18% year-over-year.

Collaborate with product development teams to create compelling brand stories, enhancing customer engagement on platforms like Instagram and TikTok by 30%.

Senior Marketing Coordinator

Nordstrom, Inc. – Seattle, WAMarch 2015 – May 2018

Designed and implemented social media campaigns that grew Nordstrom’s online following by 25% across key platforms, including Facebook and Twitter.

Coordinated with external agencies to produce high-quality visual content for seasonal promotions, contributing to a 12% increase in e-commerce traffic.

Conducted competitive analysis to identify market trends, providing recommendations that informed the launch of a successful loyalty program with over 100,000 sign-ups in the first year.

Supported event marketing initiatives, organizing pop-up events and in-store experiences that boosted foot traffic by 10% during campaign periods.

Marketing Associate

Amazon.com, Inc. – Seattle, WAAugust 2013 – February 2015

Assisted in the execution of email marketing campaigns for Amazon Prime promotions, achieving a 22% open rate and 8% conversion rate through targeted segmentation.

Conducted A/B testing on landing pages and ad copy, identifying high-performing content that improved click-through rates by 15%.

Compiled weekly performance reports using internal data tools, presenting insights to senior management to refine marketing strategies.



Education

Master of Business Administration (MBA), Marketing

University of Washington, Foster School of Business – Seattle, WAGraduated: May 2013

Relevant Coursework: Strategic Marketing, Consumer Behavior, Digital Analytics

Capstone Project: Developed a comprehensive marketing plan for a local startup, resulting in a 40% increase in brand visibility through social media channels.

Bachelor of Arts in Communications

Washington State University – Pullman, WAGraduated: May 2009

Minor: Business Administration

Honors: Dean’s List (6 semesters)



Certifications

Google Analytics Certification – Google (2020)

HubSpot Inbound Marketing Certification – HubSpot Academy (2019)

Digital Marketing Specialist – DigitalMarketer (2017)



Professional Affiliations

Member, American Marketing Association (AMA) – 2015-Present

Volunteer Mentor, Marketing EDGE – 2018-Present



Key Projects

Starbucks Holiday Campaign (2021): Led a team to create a multi-platform campaign for the annual holiday cup release, resulting in a 28% increase in social media engagement and a record-breaking sales day.

Nordstrom Anniversary Sale Promotion (2017): Developed targeted email and social media strategies that drove a 15% uptick in online transactions during the event period.



Additional Information

Languages: Fluent in Spanish (written and spoken)

Interests: Digital photography, hiking, community volunteering with local non-profits



This resume showcases a fictional candidate, Johnathan R. Caldwell, with a strong background in marketing management. It highlights relevant experience with well-known companies like Starbucks, Nordstrom, and Amazon, all based in Seattle to maintain geographic consistency. The education section includes real institutions, the University of Washington and Washington State University, to add credibility. Skills and achievements are tailored to reflect the expectations for a Marketing Manager role, with quantifiable results to demonstrate impact.





Her educational background in Applied Psychology somewhat relates to the job but does not directly address recruitment or talent acquisition.

Deborah has diverse experience in customer service-related roles but lacks direct experience in recruiting or talent acquisition.

Deborah's expert customer service skills align well with the job requirements, and she has strong administrative skills which are beneficial.

I need someone to help be a sales person at our booth at a talent acquistion conference in Nashville. They should have an outgoing personality, great customer service, and as a plus have experience as a recruiter or in talent acquisition

Conference Booth Representative (Temp/Contract)

Are you comfortable being on your feet for up to 8 hours a day?

Are you already located in Nashville, TN?

DEBORAH C. HUNTSMAN

Stylist

Academic Support Assistant

Caregiver

Owner Operator

Office & Administrative Management

Customer Service & Relationship Building

Scheduling & Calendar Coordination

Medical Billing & Insurance Verification

Event Planning & Logistics

Confidential Records Handling (HIPAA Compliant)

Proficiency in TherapySource & Microsoft Office Suite



D E B O R A H   C .   H U N T S M A N 
C L I E N T   S E R V I C E S   &   O F F I C E   O P E R A T I O N S   P R O F E S S I O N A L 
C O N T A C T 
+1 (423)-438-8729 
dchuntsman@icloud.com 
Morristown, TN. 
Carson Newman University 
2015-2019 
Bachelor’s of Applied 
Psychology 
E D U C A T I O N 
S K I L L S 
Office & Administrative 
Management 
Customer Service & 
Relationship Building 
Scheduling & Calendar 
Coordination 
Medical Billing & Insurance 
Verification 
Event Planning & Logistics 
Confidential Records Handling 
(HIPAA Compliant) 
Proficiency in TherapySource & 
Microsoft Office Suite 
ALPS Alzheimer’s Day Services 
Event Fundraiser | 2003-2007 
Coordinated biannual fashion shows 
through Polly Kay to raise funds and 
awareness for Alzheimer’s adult day 
services.   
All Saints Episcopal School 
Fundraiser Committee Member | 1996- 
2006 
Co-founded the school’s annual golf 
tournament, its longest-running 
fundraiser. 
Survivor Fitness   
Fundraiser Volunteer | Since 2024 
Post cancer recovery support grou.   
V O L U N T E E R 
E X P E R I E N C E 
Detail-oriented  administrative  professional  with  strong  experience  in 
healthcare, academic, and retail settings. Skilled in office management, 
customer service, event coordination, and confidential record handling, 
with  a  proven  ability  to  support  teams,  streamline  operations,  and 
enhance client experiences. 
W O R K   E X P E R I E N C E 
2024-2025 
Evereve - Retail Boutique 
Stylist 
Helped  customers  build  wardrobes  for  various 
occasions,  including  seasonal  updates  and  special 
events.     Utilized  strong  product  knowledge  and 
upselling techniques to enhance shopping experience 
and meet individual customer needs. 
Delivered   exceptional   customer   service   while 
managing  sales  transactions  and  cash  handling  with 
accuracy.  Built  lasting  relationships  with  clients 
through attentive and friendly presence, contributing to 
overall sales growth and customer loyalty. 
2022-2024 
Belmont University - Inman School of Nursing   
Academic Support Assistant 
Provided  high-level  administrative  support  to  the 
Associate  Dean  and  faculty  within  the  School  of 
Nursing,   including   drafting   and   proofreading 
confidential  correspondence,  creating  presentations, 
and coordinating university evens such as graduation.   
Served  as  a  key  liaison  between  academic  staff  and 
administration,   managing   day-to-day   operations. 
Maintained  accurate  records  and  ensured  smooth 
communication  across  departments  using  various 
systems.   
2010-2021 
Private Caregiver 
Provided  dedicated  in-home  care  for  elderly  clients, 
including    Alzheimer’s    support,    appointment 
coordination, prescription management, transportation, 
and daily errands. 
2002-2008 
Polly Kay Ladies’ Boutique 
Owner Operator   
Managed all aspects of an award-winning upscale retail 
business,  including  team  leadership,  marketing, 
inventory, financials, and customer service.   

Administrative Assistant (Client - Facing Role)   
  
Elevate Teams is looking for 	 driven, 	 detail - oriented 	 professionals to 	 support 	 U.S. 	 insurance 	 
agencies.   
	 
Why 	 Join 	 Us?   
•   Work 	 from 	 Home 	 – 	 No	commuting,	just	productivity 	 
•   Stable, 	 Long - Term 	 Roles 	 – 	 Monday – Friday,	8	 - 	 9	AM	to	5	 - 	 6	PM	(U.S.	time	zones) 	 
•   Growth 	 & 	 Raises 	 – 	 Guaranteed	$1/hr	annual	increase 	 
•   Competitive 	 Pay 	 – 	 $5/hr	&	4 - week	training	performance	($5/hr	rate	guaranteed) 	 
•   Great 	 Benefits 	 – 	 PTO,	wellness	perks,	bonuses,	and	a	medical	stipend	after	a	year 	 
	 
What 	 We 	 Look 	 For:   
•   Fluent	English	(C1/C2)	+	Spanish/Portuguese 	 
•   2+	years	in	customer	service	or	back - office	roles 	 
•   Tech - Savvy	 – 	 Strong	MS	Office	&	CRM	skills 	 
•   Detail - Oriented,	Reliable,	&	Organized 	 
•   Proactive,	clear	communicators	who	follow	processes,	manage	time	well,	and	think	critically	to	 
solve	problems 	 
•   A	Quiet	Home	Office 	 
•   Internet	speed	of	at	least	30	MBPS	download	&	5	MBPS	upload 	 
•   A	laptop/desktop	with	8GB	RAM,	Client	Core	8th	Generation/AMD	Ryzen	3	or	above 	 
	 
What 	 You'll 	 Do:   
•   Input	and	update	customer	information	in	the	client's	agency	management	system. 	 
•   Respond	to	customer	emails,	resolving	simple	queries	or	elevating	complex	cases. 	 
•   Handle	incoming	calls	via	a	provided	VoIP	account.	This	is	a	front - desk	/	reception	style	role,	not	 
a	call	center	(no	AHT,	QA,	CSAT,	etc.). 	 
•   Call	carriers	to	gather	information	about	customers'	insurance	policies. 	 
•   Issue	binders,	policies,	and	endorsements. 	 
•   Process	and	revise	draft	insurance	proposals	or	quotes. 	 
•   Proofread	documents	for	accuracy	and	completeness. 	 
•   Create	and	maintain	files	according	to	policies	and	procedures	guidelines. 	 
•   Download	policy	documents	and	certificates	and	send	them	to	the	required	parties. 	 
•   Call	and	email	customers	regarding	notices	of	cancellations	and	renewals. 	 
•   Other	relevant	duties	as	assigned. 	 
  
At Elevate Teams, we see ourselves as a 	 strong, 	 collaborative 	 team 	 rather than just coworkers. 	 Our 	 
focus 	 is 	 on 	 you — our   future teammate — and our clients. Therefore, it's important that 	 you 	 share 	 our 	 
core 	 values:   
•   Be 	 Great 	 – 	 Always	exceed	expectations 	 
•   Good 	 Vibes 	 – 	 Bring	positive	energy 	 
•   Curious 	 – 	 Seek	solutions 	 
•   Hustle 	 – 	 Act	fast,	think	smart 	 
•   Poised 	 – 	 Thrive	under	pressure 	 
•   Defender 	 – 	 Always	have	each	other's	backs

Administrative Assistant

Client-Facing Administrative Assistant

Scott

Johnathan R. Caldwell

Johnathan R. Caldwell

Marketing ManagerSeattle, WA 98101 | (206) 555-0123 | johnathan.caldwell@email.com | linkedin.com/in/johnathancaldwell



Professional Summary

Dynamic and results-driven Marketing Manager with over 8 years of experience in developing and executing innovative marketing strategies that drive brand awareness and revenue growth. Skilled in digital marketing, content creation, and cross-functional team leadership. Proven track record of increasing customer engagement by 35% through data-driven campaigns and creative problem-solving. Seeking to leverage expertise in a forward-thinking organization to achieve strategic marketing goals.



Core Competencies

Digital Marketing: SEO, SEM, Social Media Advertising, Email Campaigns

Brand Management: Positioning, Messaging, Visual Identity Development

Data Analysis: Google Analytics, Tableau, Market Research, KPI Tracking

Project Leadership: Cross-Functional Collaboration, Budget Management, Campaign Execution

Content Strategy: Copywriting, Content Calendar Planning, Storytelling

Tools & Platforms: HubSpot, Salesforce, Adobe Creative Suite, Hootsuite



Professional Experience

Marketing Manager

Starbucks Corporation – Seattle, WAJune 2018 – Present

Spearhead end-to-end marketing campaigns for seasonal product launches, resulting in a 20% increase in quarterly sales across digital and in-store channels.

Manage a team of 10 marketing professionals, fostering a collaborative environment to execute multi-channel strategies including social media, email, and paid advertising.

Develop and monitor annual marketing budgets of over $1.5M, optimizing spend to achieve a 15% reduction in cost-per-acquisition through targeted digital ads.

Utilize Google Analytics and Tableau to track campaign performance, delivering actionable insights that improved customer retention by 18% year-over-year.

Collaborate with product development teams to create compelling brand stories, enhancing customer engagement on platforms like Instagram and TikTok by 30%.

Senior Marketing Coordinator

Nordstrom, Inc. – Seattle, WAMarch 2015 – May 2018

Designed and implemented social media campaigns that grew Nordstrom’s online following by 25% across key platforms, including Facebook and Twitter.

Coordinated with external agencies to produce high-quality visual content for seasonal promotions, contributing to a 12% increase in e-commerce traffic.

Conducted competitive analysis to identify market trends, providing recommendations that informed the launch of a successful loyalty program with over 100,000 sign-ups in the first year.

Supported event marketing initiatives, organizing pop-up events and in-store experiences that boosted foot traffic by 10% during campaign periods.

Marketing Associate

Amazon.com, Inc. – Seattle, WAAugust 2013 – February 2015

Assisted in the execution of email marketing campaigns for Amazon Prime promotions, achieving a 22% open rate and 8% conversion rate through targeted segmentation.

Conducted A/B testing on landing pages and ad copy, identifying high-performing content that improved click-through rates by 15%.

Compiled weekly performance reports using internal data tools, presenting insights to senior management to refine marketing strategies.



Education

Master of Business Administration (MBA), Marketing

University of Washington, Foster School of Business – Seattle, WAGraduated: May 2013

Relevant Coursework: Strategic Marketing, Consumer Behavior, Digital Analytics

Capstone Project: Developed a comprehensive marketing plan for a local startup, resulting in a 40% increase in brand visibility through social media channels.

Bachelor of Arts in Communications

Washington State University – Pullman, WAGraduated: May 2009

Minor: Business Administration

Honors: Dean’s List (6 semesters)



Certifications

Google Analytics Certification – Google (2020)

HubSpot Inbound Marketing Certification – HubSpot Academy (2019)

Digital Marketing Specialist – DigitalMarketer (2017)



Professional Affiliations

Member, American Marketing Association (AMA) – 2015-Present

Volunteer Mentor, Marketing EDGE – 2018-Present



Key Projects

Starbucks Holiday Campaign (2021): Led a team to create a multi-platform campaign for the annual holiday cup release, resulting in a 28% increase in social media engagement and a record-breaking sales day.

Nordstrom Anniversary Sale Promotion (2017): Developed targeted email and social media strategies that drove a 15% uptick in online transactions during the event period.



Additional Information

Languages: Fluent in Spanish (written and spoken)

Interests: Digital photography, hiking, community volunteering with local non-profits



This resume showcases a fictional candidate, Johnathan R. Caldwell, with a strong background in marketing management. It highlights relevant experience with well-known companies like Starbucks, Nordstrom, and Amazon, all based in Seattle to maintain geographic consistency. The education section includes real institutions, the University of Washington and Washington State University, to add credibility. Skills and achievements are tailored to reflect the expectations for a Marketing Manager role, with quantifiable results to demonstrate impact.





Holds a Master's degree in Marketing, surpassing the preference for a Bachelor's degree in a related field.

Johnathan has over 11 years of experience in marketing roles, well exceeding the 2+ years requirement for marketing coordination.

Possesses expertise in digital marketing, brand management, and communication skills which align well with the job requirements.

Marketing Coordinator

Are you authorized to work in the United States?

What's your favorite ad campaign and why?

What social media channels have you managed for a business?

2+ years experience in marketing coordination required

Strong written and verbal communication skills

Bachelor's degree in Marketing or related field preferred

Job Title:  Formulation Chemist   –   Personal Care Contract Manufacturing   
Location:   Newark, NJ and  Brooklyn, NY (On - Site)   
Reports To:   VP, Manufacturing   
Employment Type:   Full - Time or Contract   
  
About AYO Labs:   
AYO Labs is an innovative and rapidly expanding personal care product manufacturer,  
specializing in OEM (Original Equipment Manufacturing) services for top - tier brands. We  
design and produce high - quality personal care products for a diverse client base , and   w e support  
emerging personal care brands through formulation, product development, and manufacturing.    
W e are looking for  an experienced ,  innovative , and self - motivated   Formulat i o n Chemist   to lead  
and support the creation of high - quality personal care products   from concept to scale.   
  
Position Summary:   
The  Formulation  Chemist  is responsible for developing and refining formulations for   Over - the - 
Counter ( OTC)  skincare, haircare, and body care products   that deliver on specific benefits and  
market - driven needs . This includes researching ingredients, creating prototypes, ensuring  
compliance with regulatory standards,   evaluating industry trends,   and collaborating cross - 
functionally to scale products for manufacturing. The ideal candidate has deep knowledge of   
cosmetic chemistry,  can work both independently and collaboratively with executive leaders , and  
thrives in a fast - paced, entrepreneurial environment.   
  
Key Responsibilities:   
Formulation & Product Development   
•   Develop stable and effective formulations for natural and synthetic personal care  
products   
•   Create lab batches and scale formulations for pilot and production runs   

•   Modify and improve existing formulas based on performance, customer feedback,  and/ or  
compliance needs   
•   Perform product stability and compatibility testing   
•   Anticipate potential issues with formulations ,   and proactively propose and implement  
solutions   
•   Demonstrate critical thinking in building formulations, analyzing formula stability,  
setting specifications, and providing recommendations against project needs   
  
Ingredient Research & Compliance   
•   Source raw materials and research innovative active ingredients   
•   Maintain proper documentation ,   including COAs, MSDS, INCI lists, and formula records   
•   Ensure formulas meet FDA, EU, and other relevant regulatory standards for clean beauty,  
vegan, cruelty - free, etc.   
  
Lab Management & Documentation   
•   Maintain clean lab protocols, and manage raw material inventory   
•   Keep detailed formulation records, test results, and batch data   
•   Create and update SOPs for formulations and lab practices   
  
Collaboration & Project Management   
•   Work directly with clients, founders, and the AYO Labs team to translate brand visions  
into viable products   
•   Coordinate with operations and production teams for seamless batch scaling and quality  
control   
•   Support packaging compatibility and manufacturing readiness   
  
  
Qualifications:   
•   Bachelor’s degree in Cosmetic Chemistry, Chemistry, Chemical Engineering, or related  
field ; advanced degree preferred   
•   5 + years of   Product  Development   experience in the personal care or beauty industry   
•   Demonstrated experience in formulating   liquid to semi - solid  skin care products   
•   K nowledge of emerging product and technology trends in the cosmetic s   industry   

•   Understanding of formulation, ingredient chemistry, physical chemistry, and polymer and  
interface science   
•   Familiarity  with  GMP and FDA compliance for OTC and cosmetic products   and  with  
clean beauty standards and ingredient restrictions ( e.g.,  EWG, Sephora, Credo)   
•   Strong   problem - solving and decision - making   skills   
•   E xcellent communication skills and ability to work collaboratively across teams   
•   Experience using formulation software like ChemSketch, Cosmetri, or Formula Botanica  
systems   
•   Experience working in a contract manufacturing or private label facility   strongly  
preferred   
  
Why Join Us?   
•   We are a mission - driven organization charged to impact the world   
•   We give you the opportunity to  contribute to   product development   strategy for a fast - growing  
startup in the personal care industry   
•   We  provid e a collaborative, innovative, and flexible work environment   
•   We offer competitive salary,  excellent  benefits,   a flexible work environment, and   career  
growth opportunities   
  
Compensation:   
$ 10 0K  -   $1 3 0 K per year

Formulation Chemist

Fullstack Software Developer at RightMatch AI

Fullstack Software Developer

PERSONAL ASSISTANT - ROLE DESCRIPTION 
Personal Assistant Role Description 
Role Overview: As my Personal Assistant, you will support me as I handle personal obligations, manage my schedule, 
and busy lifestyle as an executive. 
Reporting Structure : This role reports to Khadijah Robinson in her personal capacity. The role will be required to 
liaise with employees of Empower Global in order to seamlessly support me, but is not associated with the company. 
Location: Applicants must be located in Atlanta, GA metropolitan area and have access to a reliable vehicle. 
About Khadijah: A Southern girl through and through, Khadijah was raised in Savannah, GA and Montgomery, AL. Her 
life is a manifestation of the Issa Rae phrase, “I’m rooting for Everybody Black.” She was raised in a household that 
centered Black culture and issues, and never lost that love of community. After graduating from Spelman College, 
Khadijah received a MSc from the University College London and a J.D. from Harvard Law School. She has practiced law 
in Washington, D.C. for several years, before she started The Nile List. Nile, which was an extension of that passion, is a 
digital platform connecting consumers with Black-owned brands online. The site focused on modernity, accessibility, 
and informative context to make it easy and convenient to buy Black online. In June 2021, The Nile List was acquired 
by Sean “Love” Combs through Empower Global, a curated marketplace to discover and shop the world’s best 
Black-owned brands. Khadijah now serves as the CEO of Empower Global, and is moving from Washington, DC back to 
Atlanta, GA to lead the company. 
Expected Time Commitment: 10 - 20 hours a week 
Compensation Range: $18 - $22+ per hour depending on skill level, plus commission for revenue generating 
activities, and bonuses for hitting goals 
Responsibilities 
Responsibilities 
● 
Complete a broad variety of administrative tasks that facilitate and support my ability to maximize working 
and personal time, including: 
○ 
Assisting with special projects 
○ 
Composing and preparing correspondence 
○ 
Maintaining contact lists 
○ 
Making travel arrangements 
○ 
Tracking and organizing receipts and expenses related to business functions 
● 
Providing administrative assistance, such as writing and editing e-mails and preparing communications on 
the Khadijah’s behalf 
● 
Copy edit and help with administrative tasks related to publication of written work 
● 
Maintaining comprehensive and accurate records for personal projects, tasks, and business 
● 
Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary 
● 
Managing my personal calendar, including making appointments and prioritizing the most sensitive matters 
● 
Manage relationships with external advisors and points of contact 
● 
Help respond to, schedule, and manage speaking engagements 

PERSONAL ASSISTANT - ROLE DESCRIPTION 
● 
Help secure and manage contractors and vendors for various personal tasks, including home cleaning, home 
improvement, etc. 
● 
Help plan and coordinate events I host or participate in 
● 
Update and maintain my personal website hosted on Wordpress 
● 
Help manage and maintain my personal social media presence on a variety of platforms including Instagram, 
Twitter, LinkedIn, TikTok, Fanbase and Pinterest (alongside social media manager) 
● 
Help to organize, create listings, and manage shipments for second-hand items 
● 
Assist with personal gifting 
● 
Receive deliveries and manage mail and package correspondence 
● 
Help with administrative and communication tasks related to managing personal investments, including 
Airbnb and Turo rentals 
Skills & R equirements 
Abilities: 
● 
    Strong multi-tasking abilities 
● 
Strong written communication skills 
● 
Driven to results 
● 
Process-oriented 
● 
Strong prioritization skills 
● 
Organized and reliable 
● 
Systematic thinking abilities 
● 
Attention to detail 
● 
Social Media Savvy 
Experience: 
● 
2+ years of experience supporting professionals 
● 
Experience in admin work preferable 
● 
Knowledge of Instagram, Twitter, TikTok and Pinterest 
● 
Must have access to reliable laptop or tablet 
● 
Experience with Wordpress is a plus! 
If Interested please contact: 
Khadijah Robinson 
khadijah@theNileList.com

Personal Assistant

Stephen’s education from UNLV fits the local requirement, though his degrees in Philosophy and Social Work are not directly linked to sales or tech, which reduces relevance for this role.

Stephen has accumulated several years of work experience in roles such as customer service and compliance, but he does not demonstrate the proven sales, SaaS, or HR tech experience that is a high priority for this role.

His skills include strong interpersonal abilities and customer service expertise; however, there is no clear evidence of the strong verbal and written communication skills or the rapid product value learning required by the job.

Job   Title:   Temporary   Sales   Associate   –   Transform   Conference   (Las   Vegas,   NV)   
Location:   Las   Vegas,   NV   (On-site)   
Duration:   March   16-20,   with   additional   prep   time   
Industry:   SaaS,   HR   Tech,   AI   
Compensation:   $500/day   +   commission   on   leads   that   convert   
About   the   Role   
We’re   hiring   a   high-energy   Temporary   Sales   Associate   to   represent   our   AI-powered   
hiring   platform   at   the   Transform   Conference   in   Las   Vegas.   You’ll   be   on   the   exhibitor   floor,   
engaging   HR   and   business   leaders,   sparking   interest   in   our   technology,   and   driving   new   
business   opportunities.   
This   is   a   high-impact   role   for   a   sales-driven   professional   with   SaaS   or   HR   tech   
experience   who   thrives   in   fast-paced   environments.   If   you’re   looking   to   break   into   AI   and   
work   with   an   innovative   team,   this   is   your   chance.   Top   performers   may   have   the   
opportunity   to   transition   into   a   full-time   role.   
What   You’ll   Do   
●   Engage   with   conference   attendees,   proactively   identifying   and   qualifying   leads.   
●   Clearly   communicate   our   AI-powered   hiring   solutions,   tailoring   messaging   to   
business   leaders.   
●   Conduct   product   demos   and   answer   questions   with   confidence.   
●   Capture   and   track   high-quality   leads,   ensuring   seamless   follow-ups.   
●   Represent   our   brand   professionally,   maintaining   energy   and   enthusiasm   
throughout   the   event.   
What   We’re   Looking   For   
●   Proven   experience   in   sales,   SaaS,   or   HR   tech   (AI   experience   is   a   plus).   
●   Strong   verbal   and   written   communication   skills.   
●   Ability   to   quickly   learn   and   articulate   complex   product   value.   
●   •High-energy,   self-motivated,   and   comfortable   with   long   days   on   the   conference   
floor.   
●   •   Las   Vegas-based   and   available   for   the   full   conference   duration.   
Why   Join   Us?   
  •   $500/day   +   commission   on   all   leads   that   convert.   
  •   Direct   exposure   to   the   AI   and   HR   tech   space,   gaining   hands-on   experience.   

  •   Work   with   an   innovative   team   at   a   premier   industry   event.   
  •   Potential   for   full-time   opportunities   based   on   performance.   
Interested?   Apply   Now!   
If   you’re   a   proactive,   sales-driven   professional   based   in   Vegas,   we   want   to   hear   from   you.   
Apply   now   and   be   part   of   something   game-changing   at   Transform   2025.

Temporary Sales Associate – Transform Conference (Las Vegas, NV)

Temporary Sales Associate – Transform Conference

Experienced social work intern with strong interpersonal, analytical, and problem-solving skills demonstrated through internships in social services, academic support, and financial compliance. Adept at client interaction, documentation, community engagement, and regulatory compliance, with a solid foundation in ethics and community-oriented frameworks. Eager to leverage diverse experience toward roles in social services, client support, or compliance-related positions.

Stephen Burnett

Social Work Internship

Retention, Progression, and Completion Department

Customer Service Specialist

Onboarding KYC Analyst/Financial Crimes Compliance

Interpersonal Skills

Analytical Skills

Social Work

Customer Service

Data Management

Regulatory Compliance

Las Vegas-based and available for the full conference duration



  
  
Stephen   Burnett     
10175   Spencer   St   
Las   Vegas,   NV   89183   
stephenburnett20@yahoo.com   
Objective   Summary:   
To   secure   a   position   where   I   can   apply   my   strong   interpersonal,   analytical,   and   
problem-solving   skills   to   contribute   to   organizational   success.   I   am   eager   to   deliver   value   
through   dedication   and   teamwork,   while   expanding   my   expertise   and   advancing   my   
career   in   a   supportive,   growth-oriented   environment.   
Education   Experience:        
University   of   Nevada,   Las   Vegas   
Bachelor   of   Arts   in   Philosophy   
Las   Vegas,   NV   
Graduate   College   experience   University   of   Nevada,   Las   Vegas     
Master   of   Social   Work   (Management   and   Community   Practice)   
Completed   48   units   
Work   Experience   
Non-pr ofit   Organizations:   There   Is   No   Hero   In   Heroin   (TINHIH),   New   Way   
Empowerment   Center     
Social   work   Internship                   Sept.   2023-Dec.   2024     
Key   Responsibilities   
●   Client   Interaction:   Provide   direct   support   to   individuals,   families,   groups,   or   
communities   under   supervision,   addressing   needs   such   as   mental   health,   child   
welfare,   homelessness,   or   disability   services,   depending   on   the   agency   placement.   
●   Skill   Application:   Apply   social   work   theories,   methods,   and   ethics   learned   in   
coursework   to   assess   client   needs,   develop   intervention   plans,   and   evaluate   
outcomes.   
●   Agency   Support:   Assist   with   agency   tasks,   such   as   case   management,   resource   
referrals,   or   program   facilitation,   while   adhering   to   professional   standards   and   
agency   protocols.   
  

  
●   Documentation:   Maintain   accurate   records   of   practicum   hours,   client   
interactions,   and   reflections   as   required   by   UNLV   and   the   agency   (e.g.,   via   
practicum   timesheets   or   learning   agreements).   
●   Learning   Objectives:   Collaborate   with   a   faculty   field   liaison   and   agency   field   
instructor   to   meet   individualized   educational   goals,   such   as   mastering   direct   
practice   techniques   or   understanding   community-level   interventions.   
●   Community   Engagement:   Contribute   to   the   agency’ s   mission,   delivering   
services   that   align   with   UNLV’s   emphasis   on   social   justice,   diversity ,   and   
resilience   in   urban   settings.   
●   Professional   Development:   Participate   in   supervision   sessions,   agency   training,   
and   reflective   discussions   to   enhance   social   work   competencies   and   prepare   for   
licensure.   
University   of   Nevada   Las   Vegas                                       Sept.   2023-Aug.   2024   
Retention,   Progression,   and   Completion   department       
Key   Responsibilities   
●   Student   Outreach:   Contact   students   via   email,   phone,   or   in-person   to   provide   
information   about   resources,   workshops,   or   advising   opportunities   related   to   
academic   success.   
●   Data   Entry   &   Tracking:   Update   student   records   in   databases   to   monitor   
retention   rates,   course   completion,   and   progression   toward   graduation.   
●   Event   Support:   Assist   in   organizing   and   promoting   workshops,   tutoring   sessions,   
or   retention-focused   events   (e.g.,   setting   up   materials,   checking   in   attendees).   
●   Resour ce   Distribution:   Share   information   about   academic   support   services,   
financial   aid,   or   counseling   with   students   as   needed.   
●   Administrative   Tasks:   File   documents,   schedule   appointments,   and   prepare   
reports   summarizing   retention   and   progression   metrics.   
●   Peer   Support:   Act   as   a   relatable   point   of   contact   for   students,   offering   
encouragement   and   directing   them   to   appropriate   campus   resources.   
●   Collaboration:   Work   with   advisors,   program   coordinators,   and   other   student   
workers   to   identify   at-risk   students   and   implement   intervention   strategies.   
  
  
  

  
Ameriprise   Financial             May   2023-   Aug.   2023   
Customer   service   Specialist     
Key   Responsibilities   
●   Client   Support:   Respond   to   client   inquiries   via   phone,   email,   or   chat   regarding   
account   details,   transactions,   financial   products   (e.g.,   investments,   insurance,   
annuities),   and   general   service   requests.   
●   Problem   Resolution:   Investigate   and   resolve   client   issues,   such   as   account   
discrepancies   or   service   concerns,   escalating   complex   cases   to   supervisors   or   
specialized   teams   as   needed.   
●   Advisor   Assistance:   Provide   operational   support   to   financial   advisors   by   
processing   requests,   updating   client   records,   and   facilitating   communication   
between   advisors   and   clients.   
●   Data   Management:   Accurately   input   and   maintain   client   information   in   
customer   relationship   management   (CRM)   systems,   ensuring   compliance   with   
privacy   and   security   policies.   
●   Education   &   Guidance:   Educate   clients   on   how   to   use   online   tools,   access   
statements,   or   understand   basic   features   of   their   financial   products.   
●   Compliance:   Adhere   to   company   policies,   industry   regulations   (e.g.,   FINRA,   
SEC),   and   procedures   to   ensure   all   interactions   meet   legal   and   ethical   standards.   
●   Team   Collaboration:   Work   with   cross-functional   teams   to   improve   processes,   
share   feedback,   and   enhance   the   overall   client   experience.   
  
Celsius   Network,   LLC                                                                      April   2022-   Oct.   2022   
Onboar ding   KYC   Analyst/   Financial   Crimes   Compliance     
Key   Responsibilities   
●   Transaction   Monitoring:   Analyze   blockchain   transactions   and   customer   activity   
on   the   Celsius   platform   to   identify   and   flag   suspicious   patterns   indicative   of   
money   laundering,   fraud,   or   market   manipulation.   
●   Regulatory   Compliance:   Ensure   adherence   to   applicable   laws   and   regulations,   
including   those   from   FINRA,   SEC,   FATF,   and   other   relevant   bodies   governing   
cryptocurrency   exchanges   and   lending   platforms.   
●   Risk   Assessment:   Conduct   risk   assessments   on   customer   accounts,   digital   
wallets,   and   lending   activities   to   identify   vulnerabilities   to   financial   crimes.   

  
●   Investigation:   Investigate   alerts   and   escalate   cases   of   potential   financial   
misconduct,   such   as   unauthorized   withdrawals,   insider   trading,   or   token   price   
manipulation,   collaborating   with   law   enforcement   or   regulators   as   needed.   
●   Policy   Development:   Assist   in   developing   and   updating   AML/CTF   policies,   
Know   Your   Customer   (KYC)   procedures,   and   internal   controls   to   align   with   
industry   best   practices   and   regulatory   expectations.   
●   Reporting:   Prepare   and   submit   Suspicious   Activity   Reports   (SARs)   and   other   
required   filings   to   regulatory   authorities   in   a   timely   manner .   
●   Training:   Educate   staff   and   financial   advisors   on   financial   crimes   prevention,   
compliance   obligations,   and   emerging   risks   in   the   crypto   space.   
●   Audit   Support:   Collaborate   with   internal   and   external   auditors   to   ensure   
compliance   processes   withstand   scrutiny ,   especially   in   light   of   Celsius’   historical   
regulatory   challenges.   
●   Technology   Utilization:   Leverage   blockchain   analytics   tools   (e.g.,   Chainalysis,   
TRM   Labs)   to   trace   illicit   activities   and   enhance   compliance   workflows.   
  
  
    
           
  
              
  

Trader Trainee Intern

Customer Success & Acquisition   
  
About the Company   
Sandbox Commerce ​  is an Austin based company that has created a no-code platform that   
empowers retailers to create an additional channel to engage their customers through mobile.   
Through the easy to drag and drop interface non-technical users can easily customize and style   
a mobile app, without ever typing a line of code. (Here’s a  ​ 30-second video ​  for the visual   
learners). This means users customize their app on our web app, and the end result compiles   
1:1 copy of a mobile app ( ​ iOS ​  or  ​ Android ​ ). We empower retailers to engage with their customers   
through key mobile features like native push notifications and curbside commerce.     
  
If you’re looking for experience with a fast growing start-up reach out to us at   
careers@sandboxcommerce.com ​ .     
  
Opportunity   
The company is searching for an individual who is not afraid to roll up their sleeves, interview   
customers and understand what drives customer growth and retention. You’ll be spending time   
with most growth divisions of the company, such as; customer success, inbound and outbound   
marketing efforts, sales and everything in between. You’ll work side by side with senior   
management to develop a thorough understanding of the company and help tune the engines of   
growth.     
  
We’re looking for an individual who has experience in or a willingness to learn and participate in;     
● Define and implement a strategy to improve customer experience, scale the team,   
develop talent, balance cost, lower churn, etc   
● Analysis of operational metrics to determine strategic wins and drive improvements that   
will increase value for app customers   
● Implement, improve and standardize key processes to ensure consistent and reliable   
journey for customers   
● Present strategy, key insights, financial/non-financial achievements, quarterly progress   
updates etc to partners in a compelling manner   
● Provide our customers with insights on their usage, best practices and use cases for   
deployment and diagnose and solve for any barriers regarding customer adoption   
● Partner with product & engineering to identify product gaps, feature improvements, and   
opportunities as an advocate for the customer   
● Build an analytic framework to understand user engagement and how product initiatives   
impact engagement and growth

Customer Success Manager

Director of Customer Success and Growth

The candidate appears to possess advanced skills in document processing, with extensive experience in handling complex PDF and font data. Their profile indicates a high level of technical expertise, likely in areas related to digital document management, font engineering, or PDF rendering. They have demonstrated long-term engagement in their field, with a profile suggesting 10+ years of specialized experience, possibly in software development, digital printing, or document architecture.

Kerry Rawald

Software Engineer

Frontend Developer

JavaScript

Python

React

Node.js

React Developer

Hey Sterling,  
Good chat ! 
We are looking for a technical lead with experience with data integration 
between SaaS platforms. Specifically creating data flows from Salesforce to 
NetSuite to ADP and all connected to an Azure Data factory.  
Attached is the JD.  
Best, 
Daniel  
Te c h n i c a l   L ... er (1 ) .docx 
34 KB

Technical Lead for Data Integration

Job Description -  Software Engineer I      
  
Department:  Engineering  - 2013- 03                      Exemption Status: Non -Exempt   
  
Summary:   
This position is responsible for software development in multi -application, multi -server, and hosted  
environment s. The candidate will primarily provide system/configuration support with a focus in helping  
the needs of both internal and external customers. He or she  will participate in all facet s of software and  
system  development life- cycle .    
The most qualified candi date for this role will have experience working with business intelligence in the  
public safety and/or public health software fields and have formal software education and/or a ton of  
practical experience. We develop primarily in C#, .NET, SQL, SSRS and mo bile. Anyone that might fit well  
at FirstWatch must be hard -working, people -oriented, friendly, patient, a fast learner, think quickly on  
their feet, take initiative and responsibility, and LOVE providing our customers great and honest  
customer service. Th is person will  need to maintain a high  quality productivity level within a fast paced  
environment.  This position shares responsibility (rotates) with other engineering staff for 24×7 on call  
duties and so must be able to thrive in this environment.    
Respon sibilities:   
-   Maintain and modify the software and system configurations of production, staged, and test  
applications.   
-   Interface with different stakeholders to determine and propose appropriate and effective  
technology solutions to meet business and  technical objectives.   
-   Develop interfaces, application s and other technical solutions to support the business needs  
through the planning, analysis, design, development, implementation and maintenance phases  
of the software and systems development lifecycle.   
-   Create s ystem requirement s,    technical specifications , and test plans .  
-   Define the scope of technical projects; provide milestones, identify dependencies  and  
development time estimates.   
-   Create technical documentation as needed.   
-   Work independently as well as in a collaborative  environment.    
-   Some off -site work may be required. Some travel may be needed.  Provide after- hours support.   
-   Strong troubleshooting skills.    
-   Strong communication skills.   
-   Be able to work under tight deadlines.   
-   Perform other duties as assigned.   

  
Skills  and C redentials :  
-  Education : BS or MS in Computer Science, Computer Engineering, or an equivalent degree.   
-  Technology : Microsoft technologies  as the primary software development platform including  
Microsoft Visual Studio, C#, .NET framework,  and  ASP.NET (C# or VB.NET ). Hands -on experience  
with database technologies such as Microsoft SQL Server (T -SQL),  ODBC , SQL Reporting Services,  
and Microsoft Access .  Savvy in Web Technologies such as JavaScript, HTML, CSS, Web Se rvices,  
ADO, ADO.NET, and IIS. Experienced with TCP/IP socket communications, FTP/SFTP, XML , and  
data encryption . Familiar with conducting A/B Testing, usability studies, performance tuning ,  
and HIPAA compliance .  
Preferred Skills and C redentials:   
-  Current M icrosoft Certified Solutions Developer or equivalent.   
-  Experience in developing and support software solutions for public safety and public health.   
-  Experience in interfacing with third party solutions.   
-  Agile development.   
-  Successful in taking a web -centric  solution to the mobile platform.   
-  Windows Server OS management skills.   
-  Microsoft SQL Server management skills.   
Physical Demands and Work Environment   
The physical demands described here are representative of those that must be met by an employee to  
successfully perform the essential functions of this job. Reasonable accommodations may be made to  
enable individuals with disabilities to perform the essential functions.   
-   While performing the duties of this job, the employee routinely is required to sit; walk; talk and  
hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach,  
and stretch.    
-  The employee is occasionally required to move around the office.     
-  Specific vision abilities required by this job include close vision, color vision, peripheral vision,  
depth perception, and ability to adjust focus.    
-  May require travel dependent on company needs.   
-  The employee may occas ionally lift and/or move up to 3 0 lbs .  
-  Can work under deadlines.    
This job description is subject to change at any time and will include other tasks and duties as  
assigned.    
I acknowledge receipt of this job description.   
_______________________________       _______________________________   
Signat ure/Print Name           Date

Software Engineer I

Experienced operations and HR professional with over 7 years of diverse experience including managing client operations, HRIS/payroll administration, and process improvement. Skilled in database management, troubleshooting, project implementation, and customer service, with a strong background in office administration, HR systems, and team coordination.

Jenn Landry

Operations Manager

Human Resources Information Systems Payroll Administrator

HR Clerk

Assistant Manager

Time Management

Communication

Public Speaking

Presentation Skills

MS Office

PeopleSoft

Adobe Products



Email: JennLandry@me.com                                                           Phone Number: 713 -516 -5264   
  
JENN   LANDRY   
SUMMARY   
   Over  seven years of corporate and small business company culture spec ializing in the Human Resources,  Payroll ,  
Benefits, Program Consulting , Company Morale and Management  
EXPERIENCE  
  
2011 -Present    Capitol Area Technology, L.L.C.                                               Austin, TX   
Operations Manager  
   Process client  order s from beginning to end  with our direct and eBay customers   
   Handle customer returns, credits and RMAs   
   Ensure customer satisfaction for all eBay and direct client s  
   Deal with  accounting tasks such as invoicing, logging payments and  processing credit card payments   
   Create daily/weekly/monthly/yearly sales reports   
   Work directly with our programmer to  improve our custom database (C4)   
   Troubleshoot any internal errors with our database or daily procedures   
   Successfully initiated accounting project to get revenue schedule up to date   
   Build  analysis spreadsheets to guarantee revenue is generated with every shipment made   
   Interact with every department within the company to help with training and  troubleshooting   
Executive Assistant  
   Schedule meetings, order supplies and lunches, offer assistance wherever needed throughout the department and  
4 subsidiary companies (Capitol Area Business Solutions, LLC).   
   Created  “pick tickets ” fo r the Shipping Department   
   Implemented new processes that allowed company to streamline inventory loads while utilizing less staff   
   Arrange  international and Domestic freight and shipping   
   Scheduled and booked travel arrangements   
  
  
2007 -2011        Men’s Wearhouse Corporate Office                                             Houston, TX   
Human Resources Information Systems Payroll  Administrator  
   Assistant to the Payroll Manager, aid ed   her with such things as running errands, coordinating meetings,  lunches,   
departmental outi ngs and gatherings, accommodate  her schedule when needed,  turn  in expense reports,  assist ed    
her with any additional  requests   
   Greet ed and took  all incoming employee questions or employee phone calls, determine d and satisfied th eir  needs  
or was able to  direct them to the correct point of contact   
   Process ed   all incoming paperwork from Men’s Wearhouse and its  subsidiary  companies  by performing  data entry  
for new hires, address changes, pay changes, etc.   
   Create d   and  implemented   new  busin ess  forms  for  Payroll  submission  that  have  streamline d   daily  activities  and   
processes  internally , which resulted in cost savings for the company  which consisted  of over 1 8,000 employees    
   Create d and run queries  in PeopleSoft   
   Designated  Lead T ester for the data entry portion of the  Men’s Wearhouse, PeopleSoft 9.1 upgrade   
   Schedule  departmental  meetings,  order  supplies  and  lunches,  offer  assistance  wherever  needed  throughout  the   
Payroll department which consisted  of approximately 20  individuals   

Email: JennLandry@me.com                                                           Phone Number: 713 -516 -5264   
  
  
  
  
  
HR Clerk   
   Assist ed    employees  with  basic  human  resources  and  benefit  questions,  process ed    and   distribute d   all  forms  and   
paperwork  turned  into  the  department,  answer ed    phones  for  the  department,  schedule d  meetings,  order ed    
supplies, gave assistance where needed   
   Crea ted  and  implemented  new   filing  system,   hiring   processes,  termination  procedures ,  and  designed  designated   
forms and documentation for each process    
   Prepared  orientation packets, agendas and scripts  for the HR Generalist   
   Independently o versaw access of the building, which included  creating badges and  maintaining  the proper levels of  
security for the building and  its   employees   
   Worked directly with Executives and their Admins on many occasions for corporate functions and gatherings   
   Aided  in helping the main the  reception desk as needed  (over 2,000 calls per day)   
   Created  and  conducted   presentations,  mostly  PowerPoint,  iPhoto  and  iMovie ,   for  the  Corporate  Office   in  
Houston, TX which consisted  of approximately five hundred employees for  that  specific location   
   Assisted the HR department for the Houston Distribution Center when needed for recruiting, training and general  
policy updates   
  
2004 -2007       Super Suppers                                                 Cypress, TX   
Assistant Manager  
  
  
  
STRENGTHS, TRAINING AND SKILLS   
  
  
  
   Excellent  time management, communication, public speaking, and presentation skills   
   High level of knowledge of  MS Off ice products, including Visio and  SharePoint, and Adobe products   
   Self  taught  navigation  through   PeopleSoft  as  related  to  the  HR  aspect  of  my  career  and  additional,  extensive   
training of PeopleSoft provided during my Payroll career   
   Effectively  and efficiently communicate with a ll levels of employees   
   Self starter and highly motivated   
   Work well with little or no supervision   
   Extremely i ntuitive , allow ing me to constantly strive for the best desired outcome   
  
  
  

Email: JennLandry@me.com                                                           Phone Number: 713 -516 -5264   
  
EDUCATION  
  
  
Lone Star  Community College  System   Cypress, TX   
  
   Maintain ed   a 3.47  GPA on a 4.0 scale   
   Courses   taken   include :   Human   Resources   Management ,   Calculus,   Business   Math,   Algebra,   Interpersonal    
Communication, and several English courses .  
  
  
References   
David Babin   
Chief Executive Officer   
Capitol Area Technology   
3500 Comsouth Drive, Ste 500   
Austin, TY 78744  
512- 917- 5596   
Renea Levine   
Payroll Manager   
Men’s Wearhouse   
6380 Rogerdale Rd   
Houston, TX 77072   
281- 450- 9112   
Karla Bukas   
HRIS PeopleSoft Analyst   
Men’s Wearhouse   
6380 Rogerdale Rd   
Houston, TX 77072   
832- 776- 7867   
Katie Keating   
Remarketing Account Manager   
Capitol Area Technology   
3500 Comsouth Drive, Ste 500   
Austin, TY 78744  
512 -610 -3247   
  

Job Title: Account Executive (Commission + Base) 
Location : Remote 
About RightMatch AI: 
RightMatch AI is a rapidly growing startup dedicated to revolutionizing the hiring process. By 
leveraging cutting-edge artificial intelligence, we streamline and standardize candidate 
evaluations, reducing the time and biases inherent in traditional hiring methods. Our mission is 
to help fast-growing companies secure top talent efficiently and fairly, driving their growth and 
success. Our North Star: By 2035, RightMatch AI will have transformed the hiring process for 
100 million professionals, enabling them to secure quality jobs and advancing the efficiency and 
fairness of global recruitment practices. 
Job Description: 
Are you a dynamic and results-oriented sales professional with a passion for technology and 
innovation? We are seeking a seasoned Account Executive to join our founding team at 
RightMatch AI. In this role, you will play a pivotal part in expanding our client base and driving 
revenue growth, focusing on SMBs. This position offers a competitive combination of base 
salary and commission, providing you with the opportunity to shape the future of hiring. 
Key Responsibilities: 
● Client Acquisition: Identify and target potential SMB clients, showcasing how 
RightMatch AI’s solutions can streamline their hiring processes and reduce biases. 
● Relationship Building: Cultivate and maintain strong relationships with key 
decision-makers in HR and talent acquisition, understanding their unique needs. 
● Sales Strategy: Develop and execute effective sales strategies, including prospecting, 
cold-calling, networking, and presenting demos. 
● Pipeline Management: Manage and optimize the sales pipeline, ensuring accurate 
forecasting and tracking through our CRM. 
● Product Expertise: Stay abreast of RightMatch AI’s evolving product features, benefits, 
and competitive landscape to effectively communicate value propositions. 
● Feedback Loop: Collect and relay customer insights to refine our offerings and enhance 
customer satisfaction. 
Qualifications: 
● Proven experience in sales, particularly in the HR tech or SaaS industries, with a focus 
on selling software to SMBs. 

● Demonstrable success in growing revenue within early-stage or startup environments. 
● A track record of achieving top 10% sales performance within previous organizations. 
● Strong negotiation and closing skills with a results-driven approach. 
● Experience in recruiting or talent teams is a plus. 
● Entrepreneurial mindset, ideally with experience as a founding or early-stage team 
member. 
● Excellent communication and interpersonal skills, with the ability to quickly build rapport 
and trust. 
What We Offer: 
● Earning Potential: Competitive base salary combined with commission, offering 
uncapped earning potential. 
● Flexibility: Remote work environment. 
● Support: Access to comprehensive training, sales collateral, and ongoing support from 
our team. 
● Growth Opportunities: Join a fast-growing company with ample opportunities for career 
advancement. 
Join Us: 
If you're a driven sales professional excited about the opportunity to transform the future of 
hiring and be a key player in an innovative startup, we want to hear from you. Visit 
JoinRightMatch.com to learn more about our mission and vision. Be prepared to discuss 
how your skills and experiences align with our North Star and how you can contribute to our 
success. 
How to Apply : Submit your resume using the Easy Apply button on our website and be 
prepared to discuss your relevant experience, why you're excited about this opportunity, and 
how you can contribute to RightMatch AI's mission during the interview process. 
Ready to take your sales career to the next level? Apply today and be part of the AI 
revolution in hiring with RightMatch AI!

Account Executive

Experienced strategy and operations professional with over 7 years of demonstrated success in scaling organizations, implementing go-to-market strategies, and improving operational efficiency through data-driven approaches. Proven leadership in managing cross-functional teams, driving organizational growth, and optimizing revenue streams in high-growth, dynamic environments.

Kaitlyn Loh

Strategy & Operations Director

Chief of Staff, Marketing

Go To Market Strategy & Operations

Senior Program Manager, SCRUM Master, Agile Coach

Founding Team - Product Manager

Consultant – Program Manager

Management Consultant

Cross-functional collaboration

Data analytics

Operational efficiency

Go-to-market strategies

Change management

Crisis communications

Agile methodologies

SCRUM framework

Product management

User-centric design

KAITLYN LOH

703-850-1552

Kloh727@gmail.com





OBJECTIVE

Over the past seven years, Kaitlyn has been a driving force behind cross-functional processes, operational efficiency, and data-driven strategies at a private equity-backed company. Her efforts have significantly contributed to the organization's growth:

Scaled the company from a 200-person operation with $10M ARR to over 1,000 employees generating $200M ARR

Implemented go-to-market (GTM) strategies that fueled a 20-fold increase in annual recurring revenue

Spearheaded cross-functional collaboration initiatives, resulting in streamlined processes and improved decision-making

Leveraged data analytics to optimize revenue streams and drive business growth



Kaitlyn's self-motivation and results-driven approach have been instrumental in:

Enhancing operational efficiency across multiple departments

Developing and executing successful GTM plans

Fostering a culture of data-driven decision-making

Navigating the complexities of rapid organizational expansion and change management

EXPERIENCE

BONTERRA

Strategy & Operations Director 					        October 2023 – Present 

Audited, designed, implemented, and scaled the renewals function for high growth organization bringing together thirteen entities. 

Consolidated disparate renewals processes and managed upstream and downstream factors to allow for customer renewals and reduction in revenue leakage within one quarter. 

Designed and executed comprehensive renewals strategies boosting customer retention, contract renewals, and process optimization yielding an average uplift of 10% which is 4% greater than the previous year. 

Fostered cross-functional collaboration with Sales, Customer Success, and Account Managers to ensure timely execution of renewals as well as improving account expansion. 

Supported the legal entity consolidation initiative, focusing on contract management and alignment of commercial terms for existing customer agreements. 

Provide key insights on workflow configuration and data mapping insights for consolidation of lead to cash processes and systems to include Salesforce unification. 

Developed KPIs and designed interactive dashboards to track behaviors and performance ensuring alignment with business OKRs. 



Chief of Staff, Marketing                                                                        April 2021 – October 2023

Managed the change process through multiple mergers and acquisitions and restructuring to ensure minimal disruption in operations. 

Managed the analysis of key performance metrics and presented actionable insights to inform data driven decisions and drive company growth.  

Played a pivotal role in managing and mitigating crisis communications to include internal issues, reputational risks, and ensuring minimal impact and quick resolution. 

Partnered with executive leadership to develop and implement organizational strategy, driving alignment across departments and ensuring successful execution of high-priority initiatives to include the consolidation of thirteen (13) entities into a single brand. 

Developed a process to manage budget and procurement process. 

Managed cross-functional teams across sales, marketing, product, and finance to ensure alignment on GTM strategies. 

Provided analysis of sales and revenue activity ensuring accurate quarterly business outlooking and highlighting risk areas. 

Supported CRO in team meetings, shaping agendas, creating quarterly board review decks, and completing timely follow ups. 

Oversaw marketing budget, optimizing resource allocation and driving financial efficiency. 

Managed annual planning process, aligning marketing objectives with overall business goals and OKRs. 



SOCIAL SOLUTIONS (merged and branded to Bonterra) 

Go To Market Strategy & Operations | April 2021 – January 2022

Managed and led the execution of the visual identity and brand refresh post Athena acquisition.

Managed the execution of our Customer and Prospect Database algorithm to support our go to market strategy in customer acquisition and expansion of current customer base. 

 Supported the data structure, capture, and clean of competitive intelligence to support the sales team in adjusting GTM tactics. 



Senior Program Manager, SCRUM Master, Agile Coach | August 2018 – April 2021

Developed and implemented an internal SLA process to address outstanding defects reducing out of SLA defects from 219 to 17 within 2 years through improved engineering team operations and quality of work. 

Managed multiple engineering teams to execute key business objectives and product roadmap aligned to the $59m Ballmer investment. 

Developed infrastructure and process to ensure internal client readiness to launch and release new features. 

Advocate and champion agile methodologies using a SCRUM framework throughout the product and engineering organization. 

Developed metrics to report and measure engineering team operational efficiency and drive behaviors to align with company goals and provided weekly reports to the CTO. 

LaunchPartnerFounding Team - Product Manager | March 2014 – August 2018

Led product development from concept to launch, collaborating with cross-functional teams to ensure user-centric solutions.

Conducted user-driven design research to inform functionality to inform product-market fit.

Managed the product roadmap using tools like Jira and Pivotal Tracker, integrating user feedback for continuous improvement.

Developed low-fidelity wireframes using Balsamiq and Sketch to communicate product workflows and functionality to design and dev teams.

Authored technical solution design documents, detailing technology stacks, APIs, and anticipated architecture for new features.



ADDITIONAL EXPERIENCE

AGEISS, Consultant – Program Manager                                  September 2012 – December 2017 Booz Allen Hamilton, Management Consultant                        September 2011 – September 2012 





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